Priority 1 Computers Inc.

Monday - Saturday:  9:00 am - 12:00 am

Sunday                         3:00 pm - 12:00 am

​​​​​Call Now! 954-623-8400                                           888-534-4185

Q: HOW IT WORKS:

A:When someone is looking to enlist our services, we know that time is of the essence, which is why we are ready around the clock to help you solve your computer problems as quickly as possible.
        Step 1:  Contact Us via phone 888-534-4185 or our online form.
        Step 2:  Discuss your issue with our on call technician to determine a plan of action.
        Step 3:  Decide upon the level of service you’d like to use (One Time or Monthly Subscription) and submit your payment.
        Step 4:  The Technicians will work to solve your computer issue, make the necessary repairs and get you back on your computer as soon as they can.

Q: Why should I entrust you my computer?

A: Priority 1 Computers is a company that solves various computer problems. We are certified by different computer professional organizations such as Microsoft Certified Professional, CISCO Certified CCENT Network, CISCO Partner, ORACLE Certified Associate, Certified PRO, DCP D-LINK Certified Professional. Therefore, you can assure that we have expert technicians that will handle each project skillfully. In addition, we have the right equipment and techniques to finish each task.

Priority 1 Computers provides reliable IT Solutions ranging from Web Development, Website management to managed services for network and server management for your home and business computers.

Our services aimed at home users and businesses are not just affordable, they are performed by very high quality senior level technicians, who always have your experience in mind while taking care of you.

Q: How much does a computer repair service cost?

A: The service fee varies depending on the amount of problems or issues we are going to fix in your computer. However, most of our customers only pay our featured set up fee and the monthly service agreement.

Q: When repairing my computer, can you still retrieve the saved files in it?

A: Of course, along with our computer repair services, we also have data recovery services that will ensure your files are safe. And, we have expert technicians that can retrieved saved files and enhance the performance of your computers.

Q: How long will it take to repair my computer?

A: It depends on the number of problems diagnosed in your computer. Usually, repairs take 2 to 5 hours. But we do our best to finish the job as soon as possible so that you can go back with your job or daily routines using a better unit.

Q: Do you charge to diagnose my computer?

A: Yes, but it will be waived if we service your computer.

Q: How does your monthly subscription work?

A: Each month on the day your sign up your account will be automatically charged until you cancel your subscription with us.
To cancel your subscription it must be in writing and submitted 30 days before your end of subscription date.  

Send an email to Billing@Priority1Computers.com requesting a cancellation.  If you need our services after cancellation a new set up fee will be charged.

Q: Do you service specific brands?

A: No, Priority 1 Computers has skilled and knowledgeable technicians that can accommodate any type and brand of computer.

Q: Technical Support drop off or pick up is available for Local Computer Repair Services?

A: When looking to get your computer fixed, irrespective of the problem at hand, you can opt for an online or local computer repair shop, if the problem is beyond your technical computer repair knowledge. However, if you still have your machine’s warranty, you can take advantage of it for free repairs.

Q: Need Fast Turnaround Time?

A: Unlike the services offered by local computer repair shops, Priority 1 Computers Advance Technical Support offer a fast turnaround time for our repair services. Working with an online repair shop eliminates the time needed to unplug a PC, wait for it to be picked by a technician either from your office or home, and the need to work only within the normal business hours, since their services are available 24/7. If we can fix your specific PC issue, we do it very fast.

Q: What is the Speed of Your Internet Connection?

A: A reliable computer repair service reduces the costs and time needed to fix your PC if your connection to the internet is very fast and reliable. Otherwise, consider getting your computer fixed at the local computer repair shop.

Q: Do You Prefer Personal Interactions?

A: Priority 1 Computers online repair services of computers is perfect for you if you need the issue to be fixed fast however, if you prefer to see how the job is done and the people you are dealing with to assess the quality of work being done, local repairs are your best bet.

Q: Can you provide services to repair and Upgrades of Laptops & Desktops?

A: Software and hardware repair and upgrades can be performed on both your laptops and desktops. Whether your PC experiences slow start-ups, unexpected restarts or freezing, reliable computer repair services are your perfect choice. Other computer problems that can be fixed on your laptop or desktop include graphic cards, CD/DVD drive, power supply, blue screen (BSOD), Hard Drive, RAM, motherboard and sound card upgrades and problems.

Q: Do I have to remove Spyware, Adware, Virus and Malware?

A: With the ever increasing advancement in technology, malicious programs are created every single day. These are harmful programs that can cause your computer to stop working. Unfortunately, there is no single software that can act as a solution for finding and removing all malicious programs installed on your system.

Therefore, in order to remove viruses, malware, adware and spyware from your computer, reliable computer repair services make use of a number of utilities to scan your system and remove the specific programs.

The utilities used ensure that only the malicious program is removed without wiping your computer and rendering it non-functional. When the malicious programs change your operating system files, Windows is damaged. In this case, the OS cannot be repaired, hence a new installation of another Windows must take place.

However, you must be contacted first to ensure that data recovery is possible after the computer repair service. Your important data is backed up before the repair services can be initiated.

Q: How do I know if my PC Health Service or Checks is going well?

A: Have you ever experienced a slow start up, messages popping up unexpectedly, or even your computer displaying a message telling you that you are running low on your HDD’s (Hard Disk Drive) available space? Does your computer freeze when you try to shut it down? These are signs that your laptop or desktop is in need of a health check up or service. It needs a reliable computer repair service.

Q: Do you provide Data Recovery Services?

A: Yes. The essence of backing up your data cannot be overlooked. Disasters can strike at anytime and day. When that happens, you risk losing the data that is critical to the operation of your business. Data backup services ensure that data recovery after a disaster or system failure is possible.

When Windows fails, you can also lose access to important data. With reliable computer repair services, you can easily retrieve and restore data from the failed system

without much hassle. For instance, photo recovery services can help you recover data previously stored in DVD, hard drives, USB pen drives, camera cards, CD’s and even floppy and flash disks. Secure services for deleting data from computers can help you get rid of your personal files before selling your laptop or desktop, or even donating it to a friend or for charity.

The service gives you the peace of mind of knowing that your personal information is not in the hands of a second or third party using your machine. It takes more than just deleting files to completely eliminate them from a computer system. Moreover, you can easily recover the deleted data through a data recovery service or package, in case you need access to certain information already removed from your computer.

Q: Do you provide Network and Internet Services?

A: Our reliable Advance Tech Support consultants can also help you with your internet and network issues. Whether you experience random disconnection from the internet, issues with your ISP, slow speeds accessing the internet or any other network related issues, a computer repair service is your best bet. With WLAN (Wireless Local Area Networks), you are not just able to connect various devices to the internet, but able to do so on the move, from anywhere. However, network and internet services can fail to work as anticipated. This is where the need for a senior level technician comes in.

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